Terms & Conditions

Effective Date: August 18, 2026

Welcome

Welcome to Nellie's Creative Hair Design. By accessing our website, booking an appointment or using any of our salon services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website and services.

Acceptance of Terms

By visiting our website, booking appointments, contacting us or using our services, you confirm that you have read, understood and accepted these Terms & Conditions.

Salon Services

• Precision Hair Cutting
• Hair Colour & Balayage
• Highlights & Toners
• Hair Styling
• Hair Treatments
• Bridal Hair Services
• Luxury Hair Consultations
• Professional consultation before services
• Hair recommendations based on condition
• Results may vary by hair type
• Previous colour history may affect results
• Aftercare is essential

Appointments

• Appointments are recommended.
• Please arrive on time.
• Notify us early for cancellations.
• Late arrivals may shorten appointment time.
• Appointments may be rescheduled when required.
• Colour services may require consultation.

Payment Terms

Payment is due immediately after your appointment unless alternative arrangements have been approved by Nellie's Creative Hair Design. We reserve the right to refuse future services where outstanding balances remain unpaid.

Client Responsibilities

• Hair History
• Previous Colour Treatments
• Chemical Services
• Known Allergies
• Medical Conditions
• Current Hair Products

Website Use

• No unauthorised access.
• No malicious software.
• No misuse of contact forms.
• No interference with website security.
• Follow applicable laws.
• No fraudulent activity.

Intellectual Property

All website content including text, images, branding, logos, graphics and design remains the property of Nellie's Creative Hair Design unless otherwise stated. No content may be copied or reproduced without written permission.

Third-Party Links

Our website may contain links to third-party websites. Nellie's Creative Hair Design accepts no responsibility for external website content or privacy practices.

Disclaimer

Website information is provided for general guidance only and does not replace a professional consultation. Results may vary according to individual hair type, previous treatments and aftercare.

Limitation of Liability

To the fullest extent permitted by law, Nellie's Creative Hair Design shall not be liable for indirect, incidental or consequential damages arising from the use of our website or salon services.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to Terms

These Terms & Conditions may be updated at any time. Continued use of the website constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the applicable laws of Queensland, Australia.

Contact Information